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Gartner Sees Shift in IT Solution Providers’ Business Strategies and Models in the Professional IT Services Market

Analysts to Present Market Trends for the IT Professional Services Industry during EnterpriseVision Summer 2003 Event, July 28-30 in Pasadena


BEDFORD, N.H., May 6, 2003 – Vision Events, a Gartner, Inc. (NYSE: IT and ITB) company, announced that Gartner analysts will present their perspective and analysis of IT solution providers’ shift to alternative business models at EnterpriseVision, July 28-30, 2003 at The Ritz-Carlton Huntington Hotel and Spa in Pasadena, California.

“Though IT services have been somewhat less affected by the economic downturn than other parts of the IT sector, IT solution providers have been forced to embrace new strategies and approaches to sustain growth and re-energize business," said Denny Wayson, managing vice president of Service Lines and Market Statistics in the IT Management Division of Gartner Research.

In previous years, the IT services market grew at a phenomenal rate, with some segments experiencing more than 20 percent compound annual growth rates. According to Gartner, though demand may continue to exceed supply, growth has been hampered by reductions in IT budgets, deferred projects and smaller projects.

“Making money has become a lot more difficult for everyone in the IT sector during the past two years,” said Tom Topolinski, vice president in Gartner Research’s Worldwide Software Applications group. “But, IT services is a people-based industry, so we’re seeing IT solution providers innovatively sustain their large enterprise relationships, while moving down to the midmarket to increase their customer base.”

Market trends have also driven IT solution providers to develop strong vertical market strategies as a major focus of their business models. Gartner predicts that this vertical emphasis is a growing trend, and recommends it as an IT solution provider best practice.

Said Bob Goodwin, vice president of the Global Industries Practice in Gartner’s IT Services Group, “In this challenging environment, a growing number of IT solution providers, large and small, have a sharp, disciplined focus on the highest growth vertical markets to increase revenue and profitability.”

Details on this and other trends in the IT professional services market will be presented by Gartner analysts at EnterpriseVision Summer 2003, July 28-30 at The Ritz-Carlton Huntington Hotel and Spa in Pasadena, California. More information on this Event is available at www.enterprise-vision.com or contact Hilary Carney at 603-471-4240 or via e-mail at hilary.carney@gartner.com.

About EnterpriseVision
EnterpriseVision brings together the foremost IT solution providers with technology vendors to build and strengthen strategic alliances. Leading and emerging vendors present proven and emerging solutions to IT consultants, systems integrators, total solution providers and e-business external services providers that deliver professional IT services to the midsize through large enterprise. The 3-day business-intensive format includes Gartner analysts-led sessions, vendor-led world premiere presentations and private boardroom appointments, alliance central exhibits and a variety of networking events.

About Vision Events
Vision Events, a Gartner, Inc. (NYSE: IT and ITB) company, is a leading producer of highly focused business events that bring resellers and end users together with leading and emerging vendors in private boardroom appointments to form strategic partnerships and secure new business in the technology sector. Each domestic and international event is designed to enable vendors to establish new alliances and build new business with high-level decision makers that participate by invitation only. For more information, visit www.visionevents.com.

About Gartner
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner's businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner is headquartered in Stamford, Conn., and has more than 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide. Revenue for calendar year 2002 totaled $888 million. For more information, visit www.gartner.com.



 
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